Terms of Service

By using Kona Counseling’s website and services, you agree to the following terms and conditions:

1. Use of Information

Any information you submit through the website is used internally to provide services, and we maintain confidentiality in accordance with our Privacy Policy.

2. No Medical Advice

The content on our website is for informational purposes only and is not a substitute for professional mental health advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical or mental health condition.

3. Service Availability

We strive to provide uninterrupted access to our website, but we cannot guarantee that the site will always be available or error-free.

4. SMS/Text Messaging Terms

By opting into text messaging, you agree to receive recurring appointment reminders and care-related notifications from Kona Counseling.

• Opt-In: Users opt-in by providing their number on our contact forms and checking the express consent box.
• Opt-Out: You can cancel the SMS service at any time. Just text "STOP" to our number. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
• Help: If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance.
• Rates and Frequency: As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies based on your appointment schedule. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
• Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages.

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